Talk to a person.

24-hour call-out across Greater London and the Home Counties. Call the 24-hour line and you speak to a member of staff, not a call centre.

Send a message.

Describe the door, the building or the problem. We reply by phone or email. For a job with photos and a survey slot, use the job request instead.

Keys cut while you wait. Locks and safes over the counter.

182 King Street, London W6 0RA

Hammersmith shop: Mon to Fri 8am to 5.30pm, Sat 9am to 1pmSample content

Trade, bulk and restricted keys. Hardware for the trade.

Cannon Workshop, Cannon Drive, London E14 4AS

Canary Wharf trade counter: Mon to Fri 7.30am to 4.30pmSample content

Where the 24-hour line rings and the 40 vans are based.

Western Avenue Approach, rear of Hillingdon Station, Uxbridge UB10 9JE

Visits by appointmentSample content